Privacy Policy

I'm Alice Barker (ABN 52 202 237 942), and I run Alice Barker Online Coaching. This policy explains how I collect, use, store and share your personal information when you visit alicebarker.com, follow me on social media, download a free guide, enquire about coaching or become a client.

I handle your information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). Because I hold health information to coach clients safely, I treat all of it as sensitive and only use it for the reason you gave it to me.

What I collect

  • When you visit my website: pages visited, device and browser type, and approximate location, through cookies and analytics.

  • When you download a free guide or join my email list: your name and email address.

  • When you enquire or book a call: your name, phone number, email, Instagram handle, goals and anything else you tell me.

  • When you become a client: your date of birth, emergency contact, health and medical information, injuries, training and nutrition details, weight, measurements, progress photos and videos, and your weekly check-ins.

  • When you pay: your name, email and billing details. Payments are processed by Stripe, and I never see or store your full card number.

  • When you message me: what you send me on Instagram, by email or in the coaching app.

I only ask for what I need. You can choose not to give me some information, but I may not be able to coach you safely without your health details.

Cookies

My website uses cookies to make it work and to understand how people use it. You can turn cookies off in your browser settings, although some parts of the site may not work properly.

How I use it

  • To reply to your enquiry and work out whether coaching is right for you

  • To build your program, coach you and keep you safe while you train

  • To take payments and keep business and tax records

  • To send you emails you've signed up for. Every email has an unsubscribe link

  • To improve my website and content

I'll never sell your information or use your photos, videos or results in my content without your written permission. If you agree to me sharing your progress, I'll only share it in the way we've agreed.

Who I share it with

I use these services to run my business. They only receive the information they need to do their job:

  • Squarespace: my website and its forms

  • Google Workspace: email, forms and file storage

  • Trainerize: the coaching app

  • Stripe: payments

  • MailerLite: my email list

  • Acuity Scheduling: call bookings

  • Loom: check-in video replies

Some of these services store information on servers outside Australia, including in the United States. I choose providers with strong security, but overseas privacy laws may differ from Australia's.

I'll only share your information with anyone else if the law requires it, or with emergency services or a health professional if I believe your health or safety is at serious risk.

Keeping it safe

I store your information in password-protected accounts, and only I can access your client records.

How long I keep it

I keep client records for seven years after coaching ends, because some of it is needed for tax, insurance and legal purposes. After that, I delete it. You can ask me to delete your photos, videos and check-ins sooner.

Your rights

You can ask to see the information I hold about you, correct it, or unsubscribe from my emails at any time. Email me and I'll respond within 30 days.

Complaints

If you're unhappy with how I've handled your information, email me first and I'll do my best to fix it. If you're still not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

alice@alicebarker.com

I may update this policy from time to time. The latest version is always on this page.

Last updated: November, 2026

Website Disclaimer

The information on this website, in my free guides and on my social media is general information only. It isn't medical advice and it isn't tailored to you, so it can't take your health, injuries or circumstances into account.

I'm a qualified personal trainer (Certificate III and IV in Fitness), not a doctor, physiotherapist or dietitian. Please check with your doctor before starting a new exercise or nutrition program, especially if you have a medical condition, an injury, or you're pregnant.

If you choose to follow any advice, workouts, programs or content I share publicly, you do so at your own risk. To the extent the law allows, I'm not responsible for any injury, loss or damage that results.

Results vary from person to person. Any results I share are from real clients who gave their permission, and they aren't a promise of what you'll achieve.

All content on this website and my social media belongs to me. Please don't copy or reuse it without my permission.